III. Returned Merchandise
No returned merchandise will be accepted without prior written authorization. All authorized returned merchandise will be sent freight prepaid or will not be accepted. All authorized returned merchandise must be unused and in original packaging. There is a 20% restocking fee on all returned merchandise. All shortages or errors must be made within 3 days of receipt. There will be a $20 service charge on any returned check, whatever the reason. Books and Videos are not returnable.